No matter what kind of business you have, customer service is important. If people have the interest to make contact or if they have any need or question, you have to fulfill the need or answer the question as best you can... More >>

If anyone could do 10 things to mess up her life, I have done more than that. I got married too young postponing my education, had babies right away, mismanaged money, divorced, remarried. You name it, I did it. More >>

If you are in an intimate, marital relationship, you need to be sensitive and appropriate when it comes to friends of the opposite sex. I want to discuss some ways you and your spouse can be protective of each other and still maintain your friendships... More >>

My 27-year-old daughter and her husband are starting to talk about having my FIRST GRANDCHILD! She is prepared to leave her career once she is a mom...[But] leaving her career is not a popular decision amongst her peers. More >>

Changes in life happen. All the time. Things happen for good and bad reasons and much of change is beyond our control. But how we handle change is within our control... More >>

I would venture to guess that many of you do not balance work and the rest of your life in a healthy way. There is all kinds of research suggesting you don't. I want to discuss some ways to keep a stress-free work/life balance... More >>

I was sixteen or seventeen and learning to drive the car. To teach me, Dad (a doctor) had me drive him all over the county visiting his patients. More >>

I am not a parent. I have never been married or had kids. But I have worked with kids my entire career, and for some of that time, as a summer Camp Director. More >>

The year was 1970, and the event was the Apollo 13 space mission to the moon. As we all now know, a defect in one of the oxygen tanks led to an explosion which nearly killed the three lunar astronauts. More >>

I know everyone's glued to the news right now trying to figure out what piece of information they can get out of the "Batman" movie theater shooting in Aurora, Colorado to keep themselves safe in the future. However, the fact is there isn't any. More >>