Please be patient. Your free gift is on its way. Gifts are batch processed to allow us to provide you with the best value. If you have further questions or concerns regarding your gift, please contact customer service and they will reply within one business day.
There are not transcripts of the daily audio program, but there are transcripts of the YouTube videos. You can, however, listen to the past audio programs by becoming a Dr. Laura Family Premium member.
Subscribing to our podcasts allows you to listen to Dr. Laura, any time and any place. Plus, future installments of any podcast you subscribe to will be downloaded directly to your podcast software automatically.
You will first need to download and install podcast subscription software on your computer. We recommend iTunes. After the installation is complete, copy and paste the URL for the podcast you want to subscribe to into the software.
If you are a Family Premium member, please log into your account and visit the Podcasting page. Once there, copy the URL to your podcasting software or subscribe directly by clicking on the "Add to iTunes" button. For detailed instructions visit the Dr. Laura Podcast Help page.
Please make sure you have the correct login information. If you have recently updated your email address, please try using the old email address to login and then go into your account details to update it to the new email address.
If you are using the correct login information but it is looping you back to the homepage without logging you in, please make sure you have cookies enabled in your web browser.
Please go to "Manage Credit Cards" and add or edit the credit card information. Once you have completed this step, make sure you select the card and click on the "Use Card for Premium Membership" button.
Please make sure you are subscribed and confirmed for the newsletter. If you are certain you have subscribed properly, make sure that the newsletter is not going to your SPAM/BULK folder in your email inbox.
You can confirm your order went through once by checking your Order History. If the first attempts to place your order failed, you may see the authorizations that failed on your account. However, they are NOT charges and will clear up in a few days. If you see several orders in your Order History, please contact customer service to cancel the orders and credit your account.